Policy
Returns, Refunds, and Store Credit
Opened products: opened products are not eligible for return, refund, or exchange.
Sealed products: sealed items may be considered for return at the original purchase value only.
Inspection requirement: all return requests are subject to inspection for resealing, tampering, abuse, scam attempts, and product condition issues before approval.
Return outcome: approved returns are issued as store credit unless otherwise required by applicable law.
Non-approval: if inspection fails or evidence of tampering/fraud exists, the return request may be declined.
How to request a return: submit our Contact form with your order number, product details, and reason.
